Had the screen replaced on my ancient but totally essential macbook. The guy I dealt with was dead friendly and I felt I was getting a way more personal level of attention than you generally get from inhouse repair teams or established tech brands. Like, the dude is texting me progress reports like he knows it's an important component in my daily life; no call centre queueing or vague patronising technobabble
I know the tradeoff for impersonal customer care in big business is supposed to be cost and speed, but these folks turned it round in 48 hours which is way quicker than any of the other places I tried could offer. It also came back cleaned too!
As for price, not gonna lie, I would never have booked it in if I realised how far Winson Green is from my ends.... but even allowing for taxis it still cost a lot less than anywhere South B'ham or city centre.
Awesome local business, would totally recommend. Props to Maj + co.